Shipping & Delivery

Are there any customs fees?
You will not be charged any customs fees by selecting our standard hipping. However, by choosing express shipping, you may be charged customs fees due to...
Tue, 6 Jun, 2017 at 8:31 AM
Do you ship worldwide?
Yes! If your country is not listed, please feel free to contact us. Please note that we are not responsible for any local taxes or customs fees that migh...
Tue, 6 Jun, 2017 at 8:32 AM
How can I track my order?
You will receive a tracking number by email once the order is sent out, you will be able to track the order status in the top right corner of any tomade....
Tue, 6 Jun, 2017 at 8:33 AM
What should I do if my order tracking information is not updated?
This means that the tracking information hasn’t been updated in the online tracking system in time, though the actual order status may have already been ...
Tue, 6 Jun, 2017 at 8:35 AM
Where does my order ship from?
Our main fulfillment center is located in China. 
Tue, 6 Jun, 2017 at 8:37 AM
Does ToMade ship to multiple addresses?
We are only able to deliver to one address per order. We suggest that you place a separate order for each destination, if you would like to send your pur...
Tue, 6 Jun, 2017 at 8:38 AM
What delivery companies do you use?
standard shipping : ostal mail / usps express shipping : dhl / ups / aramex
Tue, 6 Jun, 2017 at 8:41 AM
How much is the shipping fees?
standard shipping : $04.99 express shipping : $10.99 no any weight and distandce limited.
Tue, 6 Jun, 2017 at 8:44 AM
Does UPS/DHL require a signature on delivery?
DHL requires signature of receiver, while UPS usually drops package at your yard/front door/porch when your are not home to receive the package. 
Tue, 6 Jun, 2017 at 8:45 AM
Do you ship to PO BOXes and APO/FPO/AFP military addresses?
We can only ship to those addresses by standard shipping (about 2 weeks for delivery). If you want to receive the item(s) by expedited shipping(in 10 day...
Tue, 6 Jun, 2017 at 8:46 AM