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Why can’t I log into my account?

Make sure you have entered the correct email address and password you registered with. 


If you signed in with Facebook the first time, simply click “Login with Facebook”.
If you still have trouble logging in after this, please contact our Customer Service Team via “Online Chat”, we’ll be happy to help. Provide as much detail (screenshots of the error messages, which ways you have already tried, etc) will certainly help solve the problem sooner. 


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